iQor Wins 2024 Bronze Stevie® Award for Sales & Customer Service
April 23 2024 - 1:20PM
Business Wire
Award Recognizes iLead Program for Outstanding
Training and Coaching
iQor’s dedication to employee development has been recognized
with a prestigious Bronze Stevie® Award for its iLead Global Career
Coaching and Mentorship program. iQor secured the award in the
Customer Service Training or Coaching Program of the Year –
Business Services Industries category at the 18th annual Stevie®
Awards for Sales & Customer Service. Winners were announced
during a gala event attended by more than 400 professionals from
around the world at the Bellagio in Las Vegas on April 12.
iQor’s iLead program empowers employees in exempt positions
around the world through ongoing leadership development. By
focusing on coaching, assessments, education, and self-driven
discovery, iLead delivers customized leadership development based
on employees’ individual needs.
“This Stevie® award is a testament to iQor’s commitment to
fostering a culture of continuous learning and development,” said
iQor Senior Vice President of Global Learning and Development John
Kruper. “The iLead program leverages a powerful blend of digital
tools and expert guidance to equip our team with the skills they
need to drive exceptional employee and customer experiences.”
The Stevie® Awards is a global business awards program for
customer service, contact center, business development, and sales
professionals. More than 2,300 nominations from organizations of
all sizes and industries in 44 countries were considered in this
year’s competition. Winners were determined by the average scores
of more than 200 professionals on seven judging committees.
“The high scores given the winning nominations in this year’s
competition are evidence of the high levels of achievement
portrayed in them,” said Stevie Awards President Maggie Miller. “We
join with the judges and all members of the Stevie Awards community
in congratulating and celebrating the winners for their
accomplishments.”
iQor congratulates DBS Bank Ltd. for winning the Gold Stevie®
Award in this category as well as the other honorees. Details about
the Stevie® Awards for Sales & Customer Service are available
at StevieAwards.com/Sales.
As a managed services provider of customer engagement and
technology-enabled BPO solutions, iQor invests in learning and
development that inspires employee and customer success. iQor
elevates the skills and competencies of its global workforce by
fostering a culture of continuous learning and utilizing human
expertise and technology to optimize performance. iQor’s Symphony
[AI]TM generative AI ecosystem supports this performance-driven
culture through holistic digital solutions that reduce costs, boost
employee engagement, and create irresistible customer
experiences.
Read more about iQor’s commitment to learning and development at
iQor.com.
About iQor
iQor is a managed services provider of customer engagement and
technology-enabled business process outsourcing (BPO) solutions
comprised of 40,000 amazing employees spanning 10 countries. We are
passionate about delivering an outstanding omnichannel customer
experience for brands across the globe. Harnessing intelligent CX
technology and AI-driven innovations that can scale teams anywhere,
our custom BPO solutions create happy employees and delighted
customers. Our irresistible culture results in a smile with each
interaction to deliver optimal customer experiences. We enable
diverse teams to scale our BPO digital solutions from local to
global to create the CX experience brands demand to win and keep
customers. We serve as a trusted partner to clients across
industries, providing strategic thought leadership, competitive
pricing, performance excellence, attractive geos, and talented
teams to meet demand and deliver the best value in the industry.
Read, see, and hear more at iQor.com.
About The Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific
Stevie Awards, the German Stevie Awards, the Middle East &
North Africa Stevie Awards, The American Business Awards®, The
International Business Awards®, the Stevie Awards for Great
Employers, the Stevie Awards for Women in Business, the Stevie
Awards for Sales & Customer Service, and the new Stevie Awards
for Technology Excellence. Stevie Awards competitions receive more
than 12,000 entries each year from organizations in more than 70
nations. Honoring organizations of all types and sizes and the
people behind them, the Stevies recognize outstanding performances
in the workplace worldwide. Learn more about the Stevie Awards at
www.StevieAwards.com.
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iQor Contact Robert Constantine SVP Marketing and
Communications robert.constantine@iqor.com