PHOENIX, March 28,
2024 /PRNewswire/ -- Risas Dental & Braces
("Risas"), a dental and braces provider that serves patients in
Arizona, Colorado, Texas, and Nevada, has learned of a data security
incident that may have involved the protected health information of
certain Risas patients. This notification provides information
about the incident and resources available to assist potentially
impacted individuals.
On July 10, 2023, Risas discovered
evidence of unusual activity on its systems. In response, Risas
immediately took measures to secure its network, systems, and data.
Risas also enlisted the assistance of independent cybersecurity
experts to conduct a forensic investigation into the incident and
assist in determining what happened. In October 2023, the forensic investigation
determined that certain files stored on Risas' information systems
may have been downloaded without authorization. Risas then
completed a comprehensive review of all affected information to
identify which individuals were potentially impacted and locate
information needed to effectuate notification to such individuals.
That process was completed on January 26,
2024.
Risas has no evidence that any potentially impacted
information has been misused. However, beginning on
March 22, 2024, notice of this
incident was provided to potentially impacted individuals. The
notice that was provided included information about the incident
and about steps that potentially impacted individuals can take to
help protect their information.
The information potentially involved included the following
information: name, contact information, high level treatment
information such as procedure names or notes, the initial date or
dates of service, and/or insurance subscriber information. The
information did not contain patients' Social Security
numbers, detailed treatment information or treatment records.
Data privacy and security are among Risas' highest priorities.
Risas has implemented additional measures to enhance the security
of its digital environment in an effort to minimize the likelihood
of a similar event from occurring in the future. Risas has also
established a toll-free call center to answer questions about the
incident. Call center representatives are available Monday through
Friday from 6:00 AM – 6:00 PM Mountain Time and can be reached at
1-833-602-5623.
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SOURCE Risas Dental & Braces