Xfinity Communities Launches WiFi Ready and Simplifies Move-In Day for Multifamily Residents
December 04 2019 - 10:00AM
Business Wire
Nationwide Rollout Gives Residents Connectivity
Without Service Appointments via Preinstalled Wireless Gateways
Comcast’s Xfinity Communities today continued the momentum of
its successful trials by officially unveiling WiFi Ready, an
offering where Comcast preinstalls wireless modems in multifamily
units. New residents can now purchase and activate their Internet
service upon move-in for immediate WiFi access. WiFi Ready, which
has been successfully trialed at properties from coast to coast,
removes a major pain point of scheduling and waiting for a service
appointment for residents and property managers. In addition to
WiFi access, residents with a video package may be able to
immediately access live and on demand content via the Xfinity
Stream app, depending on the package they purchase. With today’s
announcement, WiFi Ready is now widely available to building owners
and developers across the Comcast footprint.
WiFi Ready provides up to Gig-speed wireless connectivity
capabilities that enable access to other Comcast offerings.
Although the modem is pre-installed, residents who prefer to use
their own modem can still do so by plugging it into any coax outlet
in their unit. When a resident moves out, the disconnect process is
just as easy as sign-up: customers call to transfer their service
to a new residence, Xfinity Communities handles everything else.
The unit is ready for the next resident to begin the process.
“Our trials of WiFi Ready have yielded some exceptional
results,” said Adrian Adriano, VP of strategic initiatives at
Xfinity Communities. “With the prevalence of WiFi and its
popularity among multifamily residents, it only makes sense to
provide the simplest possible onboarding process. We’ve received
some great feedback that WiFi Ready does just that. By getting
residents online almost immediately, multifamily owners and
managers successfully start the resident relationship on a positive
note, especially in an era when tech amenities are more important
than ever.”
Internet connectivity is a highly valued amenity among
residents, with more than 74 percent of multifamily housing
residents surveyed citing pre-installed WiFi solutions as an
important amenity, according to the 2020 NMHC/Kingsley Associates
Apartment Resident Preferences Report. Properties with WiFi Ready
stand out from the competition by eliminating wait times to
establish a connection and enabling near-instant access to
entertainment solutions from streaming music and video to online
gaming.
“WiFi Ready offers smarter living for better communities.
Comcast’s 2019 report, ‘The State of Smart Technology in the
Multifamily Housing Industry,’ found that WiFi is one of the tech
amenities that brings residents the most joy,” continued Adriano.
“But it also extends beyond a positive resident experience. It
simplifies the job of the property manager as there is no need to
coordinate technician appointments with residents moving in or out.
Comcast resets the gateway so it is ready for the next individual
or family. Property managers don’t need to worry about the return
of any equipment. Ultimately, we’re giving residents what they want
and making building owners’ and managers’ lives easier.”
For more information about the services offered by Xfinity
Communities, visit: https://www.xfinity.com/multifamily.
About Xfinity Communities
Xfinity Communities provides residents, property managers,
owners and developers with a smarter living experience that
differentiates properties with customized solutions. Offering a
better network, better entertainment and better service to
multifamily properties, senior villages and college dwellings,
Xfinity Communities properties deliver an end-to-end service
throughout the resident’s technology lifecycle. Xfinity Communities
is transforming more than 189,000 properties and 14.7 million units
across the country. For more information visit Xfinity Communities
or follow us on LinkedIn.
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version on businesswire.com: https://www.businesswire.com/news/home/20191204005604/en/
Matt Helmke Comcast 215.286.8666
Matt_helmke@comcast.com
Kathryn Ghita LEWIS 781.418.2421
xfinitycomm@teamlewis.com
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