Travelers Introduces Catastrophe Map Viewer to Expedite Claim Process After Disasters
September 24 2019 - 09:06AM
Business Wire
High-resolution aerial imaging enables agents
and brokers to view property damage immediately following an
event
The Travelers Companies, Inc. (NYSE: TRV) today announced the
launch of the Travelers Catastrophe Map Viewer, a new capability
that provides agents and brokers with before-and-after photos of
areas affected by disasters. Searchable, high-resolution aerial
images are often available within one or two days after a
catastrophic event — normally before anyone can physically access
the location. This enables agents and brokers to quickly notify
customers about the condition of their property and begin the claim
process when necessary.
“Waiting to see if your property is safe following an emergency
evacuation is stressful,” said Patrick Gee, Senior Vice President
of Personal Insurance Claim at Travelers. “With this new tool, our
agents and brokers can quickly see which locations were damaged by
a catastrophe, allowing them to begin the recovery process with
affected customers faster than ever before or provide peace of mind
to those whose homes and businesses were unaffected.”
The Travelers Catastrophe Map Viewer uses photos provided by the
National Insurance Crime Bureau’s Geospatial Intelligence Center,
which sends aircraft equipped with market-leading aerial camera
systems over certain disaster areas to capture images and assess
damage. The tool will be most useful in events such as hurricanes,
tornadoes and wildfires, where damages are evident from above.
Agents and brokers can access the Travelers Catastrophe Map
Viewer by logging into the Agents section of Travelers.com,
navigating to the “Claim” tab and clicking on the “View Catastrophe
Imagery” button.
For more information about Travelers Claim Services, visit
travelers.com/claims.
About Travelers The Travelers Companies, Inc. (NYSE: TRV)
is a leading provider of property casualty insurance for auto, home
and business. A component of the Dow Jones Industrial Average,
Travelers has approximately 30,000 employees and generated revenues
of approximately $30 billion in 2018. For more information, visit
travelers.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190924005684/en/
Media: Chesleigh Fowler, 860.277.5102
cfowler3@travelers.com
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