TCF Bank Customers Now Can Lock and Unlock Misplaced Debit Cards
February 13 2019 - 9:00AM
Business Wire
TCF Bank Empowers Customers to Lock and Unlock
Lost or Misplaced Debit Cards from the Convenience of their Phones,
Computers or by Visiting a Branch or Calling its Contact Center
TCF National Bank (TCF Bank), a subsidiary of TCF Financial
Corporation (TCF) (NYSE: TCF), today announced it is empowering its
customers to lock and unlock their debit cards when they are lost
or misplaced. Customers easily can lock and unlock debit cards from
the convenience of their phones, computers or by visiting a branch
or calling its contact center.
This press release features multimedia. View
the full release here:
https://www.businesswire.com/news/home/20190213005099/en/
TCF Bank customers can easily lock and
unlock debit cards from the convenience of their phones, computers
or by visiting a branch or calling its contact center. (Photo:
Business Wire)
“Our daily lives are getting busier and adding our lock and
unlock feature makes it easier for customers to bank with us if
they lose or misplace their debit cards,” said Kevin Miller,
director, community banking at TCF Bank. “Customers can instantly
lock their debit cards in the way that is most convenient for them,
putting the control in their hands and providing greater peace of
mind.”
Customers can lock and unlock debit cards by logging in to TCF
Bank’s online banking or mobile app, selecting “My debit cards” and
moving the setting to “Locked” or “Unlocked”, by visiting a branch,
or by calling its contact center and following the automated
prompts. When debit cards are locked, transactions made at ATMs, in
store, online, by mobile payment and by phone are declined. Pending
transactions, direct deposits, money returned to accounts through
store returns, and money deposited through money transfer apps
process when debit cards are locked.
“We introduced the ability to lock and unlock debit cards in
phases starting in November 2018 and customers have shown a strong
interest,” said Brent Farka, director, deposit and payments product
management at TCF Bank. “With very little marketing, thousands of
our customers are using the feature and the number continues to
grow. It goes to show that our customers appreciate the added
benefits of convenience and security at their fingertips.”
For more information about TCF Bank’s debit card lock and unlock
feature, visit tcfbank.com/cardlock.
About TCFTCF is a Wayzata, Minnesota-based national bank
holding company. As of December 31, 2018, TCF had $23 billion in
total assets and 314 bank branches in Arizona, Colorado, Illinois,
Michigan, Minnesota, South Dakota and Wisconsin, providing retail
and commercial banking services. TCF, through its subsidiaries,
also conducts commercial leasing and equipment finance business in
all 50 states and commercial inventory finance business in all 50
states and Canada. For more information about TCF, visit
tcfbank.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20190213005099/en/
(Media)Mark Goldman, (952) 475-7050news@tcfbank.com
(Investors)Timothy Sedabres, (952)
745-2766investor@tcfbank.com
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