60% of Referral Sources Would Switch to a Home Health and Hospice Provider that Accepts Electronic Referrals, Survey Reveals
July 24 2019 - 10:20AM
Business Wire
Survey also finds only 4% of home health and
hospice organizations are able to accept electronic referrals from
a referral source EMR system
Brightree today announced results from the first-of-its-kind
survey in post-acute care, revealing a significant gap between what
referring providers and health systems want, and what home health
and hospice providers are delivering, when it comes to
interoperability.
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the full release here:
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The survey was conducted by Porter Research, and is the first to
interview both home health and hospice providers (675 respondents)
and their referral sources (440 respondents). It found that
electronic referrals are high on the priority list:
- 70% of home health and hospice organizations reported an
increase in the number of referral sources requesting referral data
to be sent electronically over the past 1-2 years;
- 60% of referring providers said they would switch to a new
post-acute care provider if that organization were able to accept
electronic referrals; and
- Only 4% of home health and hospice organizations reported they
were able to accept electronic referrals from a referral source
(electronic medical record) EMR system.
This lack of automation and reliance on manual labor takes a
toll on post-acute providers’ bottom lines. According to the survey
findings, almost two-thirds of home health and hospice
organizations require several full-time equivalents (FTEs) each
month tracking down data and documents they feel could be obtained
with better integration in place.
“Interoperability is no longer an option, but an essential
aspect of any home health and hospice business,” said Nick
Knowlton, Brightree vice president of strategic initiatives. “We
were pleased to find users of our Brightree home health and hospice
solution were among respondents reporting the highest ability to
receive electronic referrals properly, but there’s still tremendous
opportunity to continue bridging the gap.”
Many post-acute care providers are considering interoperability
a business necessity. According to the survey:
- 30% of home health and hospice organizations said they are
planning to expand their efforts into interoperability this year;
and
- 31% claim they would even switch electronic health record (EHR)
systems if they found one that could better support their
interoperability needs.
Download the survey’s white paper and full results at
http://info.brightree.com/SurveyPR.html
For more information on Brightree’s Home Health and Hospice EMR,
now part of MatrixCare’s post-acute software suite, visit
https://www.brightree.com/home-health-software/emr/
About MatrixCare
MatrixCare enables out-of-hospital care organizations to manage
senior care more safely and securely. Current and multiyear winner
of the “Best in KLAS” award for Long-Term Care Software, MatrixCare
is trusted by more than 15,000 long-term, post-acute care (LTPAC)
organizations across senior living, skilled nursing, life plan
communities, accountable care organizations, home health, home
care, and hospice, helping them connect and collaborate to keep
America’s seniors healthy in the home or care setting of their
choice. MatrixCare is a wholly owned subsidiary of ResMed (NYSE:
RMD, ASX: RMD). To learn more, visit www.matrixcare.com and follow
@MatrixCare on Twitter.
About Brightree
Brightree enables out-of-hospital care organizations to improve
their business performance and deliver better health outcomes. As
an industry-leading cloud-based healthcare IT company, Brightree
provides solutions and services for thousands of organizations in
home medical equipment and pharmacy, home health, hospice, orthotic
and prosthetic, home infusion, and rehabilitation home care.
Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX:
RMD). To learn more, visit www.brightree.com and follow @Brightree
on Twitter.
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For media: Jill Bongiorni 516.729.2250
jill@torchcomllc.com
For investors: Amy Wakeham 858.836.5000
investorrelations@resmed.com
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